Our client, a growing IT Managed Services Provider based in Ft. Worth. We are seeking an accomplished Windows Server Engineer to be based out of their north Ft. Worth office.
The ideal candidate should have 5-10 years or more experience providing phone or face-to-face technical support direct to end users on current versions of Windows Server (2008 – 2012 R2). Additionally, the candidate should be an expert at standard Windows Server Management such as installation, troubleshooting and management of Active Directory, DNS, DHCP, file/print services, group policy, service accounts and logon scripting. Candidates should be knowledgeable about PowerShell, security and auditing and AD/DNS replication.
Plays a critical role in building and sustaining customer and partner relationships while driving the sale and adoption of our Managed Services program solutions.
The position is a high impact, visible role, responsible for ensuring customer satisfaction while promoting adoption of our solutions and driving further development and evolution of these solutions to meet future customer needs.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
- 5+ years hands-on, professional experience in the IT systems/integration or computer networking space as an engineer or sales engineer. Must have demonstrated success in leading and managing projects as well as the ability to independently perform all of the duties of the position efficiently and effectively. Experience in selling Managed Services or IT Services preferred
- Desirable Networking Technologies include: Training and corresponding certifications in IT services and/or networking products. Microsoft Desktop/Server OS, Desktop/Laptop PC’s, Switches, Routers, Indoor/Outdoor Wireless, Firewalls/Security, Storage/SANS
ESSENTIAL AREAS OF RESPONSIBILITY
Provides technical expertise during visits to prospective customers and promotes the features, functions and desirability of products or services
Interfaces with IT decision makers at all organizational levels and works with their technical and purchasing groups as required
Ensures responsiveness to the customer’s needs by following through on all promised deliverables and customer’s requests, both written and verbal
Discovers and understands key customer technical, financial, operational, and business issues
Advises on deployment architectures and handles in-depth questions during sales meetings and calls
Evaluates customer requests and provides a complementary solution utilizing products and technologies which the company represents to fulfill customer requirements
Draws up or proposes changes in equipment, processes, or use of materials or services which would result in cost reduction or improvement in operations
Builds and presents product demos for customers and partners on location